Terms of Use & Service Conditions

Commercial service conditions on this page apply to a purchased engagement only when your accepted quote, statement of work, or other agreement expressly incorporates them. Browsing, making an inquiry, receiving an estimate, or booking a consultation does not create a production order or a paid service engagement.

A separately signed agreement controls over an accepted statement of work or quote, which controls over these incorporated conditions, unless the documents expressly provide otherwise. A specific written provision controls over a general one. Additional purchase-order or supplier-portal terms do not modify our agreement unless we expressly accept them in writing. Mandatory law controls where a contractual provision cannot lawfully apply.

Prices, ranges, availability, dimensions, currency conversions, and schedules displayed online are indicative until confirmed in an accepted written scope. We may correct errors and update information. If a material error affects a proposal before acceptance, it must be resolved before we confirm the engagement; existing contractual rights remain subject to the accepted agreement.

Cost, timeline, booth size, ROI, and layout tools use assumptions and user inputs. Their outputs are planning aids, not binding quotes, construction drawings, engineering approvals, financial advice, or guarantees of event results. Verify requirements with the relevant venue, organizer, contractor, and professional before relying on an output for purchasing or construction.

• Do not submit false identities, misleading inquiries, unlawful material, malicious code, or information you lack authority to disclose
• Do not bypass access restrictions or rate limits, probe systems without authorization, interfere with service, or attempt to access another person's information
• Do not copy, resell, republish, or systematically extract protected content or use it to create a competing database without authorization, except as permitted by law
• Do not use our forms or infrastructure for unsolicited bulk messages, fraud, infringement, or harassment

We may restrict abusive traffic, reject unlawful submissions, or suspend website access to protect our operations and users. Site features may be changed or unavailable for maintenance or other reasons. These rights do not cancel obligations under an existing project agreement.

An order proceeds when we confirm acceptance and the prerequisites in the project documents are met, including required payments, specifications, files, and approvals. We may decline work before acceptance because of availability, feasibility, rights concerns, or other legitimate business reasons.

Response targets and preliminary timing discussions are estimates unless expressly made binding in the accepted agreement. You are responsible for making your event date and any immovable deadline clear before acceptance.

Advertising spend, software subscriptions, domains, stock assets, paid data, venue charges, material handling, union labor, electrical work, rigging, storage, and similar outside costs may be separate from our service fee. We incur additional chargeable commitments only as authorized by the scope or a subsequent approval. Estimates for outside charges may change with the supplier's actual requirements or rates.

If an undisputed payment becomes overdue, we may pause work or withhold release of unpaid deliverables after notice, subject to the agreement and applicable law. The resulting schedule may need to be revised. Any interest, collection costs, or other payment remedies must be authorized by the agreement and permitted by law. Notify us promptly of a disputed invoice item so it can be reviewed.

You are responsible for your supplied text, claims, trademarks, images, data, dimensions, links, account permissions, and shipping instructions. Tell us about special requirements, regulated claims, confidentiality restrictions, accessibility needs, and required certifications before work begins.

Late, conflicting, incomplete, or changed instructions may cause rework, additional fees, or revised milestones. We are not responsible for the resulting delay or cost to the extent it is caused by those instructions or by your failure to provide an agreed dependency.

Screen previews and digital renderings do not guarantee an exact printed color, brightness, texture, or finish. Substrates, lighting, inks, production methods, and manufacturing tolerances can affect appearance. A precise color match, physical sample, fit check, or special tolerance must be expressly included and approved before production.

We are responsible for supplying the agreed specifications, subject to agreed tolerances. A change or reprint caused by approved artwork, incorrect customer measurements, or incompatible customer-supplied hardware may be separately chargeable. A proof approval does not excuse our failure to follow the approved specification.

A requested change is not accepted until confirmed by us in writing. Work already completed and commitments already made remain relevant to the cost of a change. A rush request is subject to feasibility and any agreed rush charge; payment of a rush charge does not guarantee a carrier, venue, platform, or other third party will meet your deadline.

Neither party is responsible for a failure or delay to the extent caused by circumstances beyond its reasonable control, including severe weather, natural disasters, labor disruptions, government restrictions, transport interruption, venue closure, or widespread utility or platform failure. The affected party must notify the other and take reasonable steps to reduce the impact.

The parties will discuss revised timing and any necessary scope changes. This provision does not excuse amounts already due for completed work or authorized noncancelable commitments, and it does not displace any termination or refund right in the agreement or applicable law.

Carriers, customs authorities, show organizers, and venue contractors control parts of the delivery and receiving process. We do not guarantee their performance. Responsibility for freight booking, insurance, risk of loss, and claims is determined by the accepted order and applicable law; arranging freight alone does not make us the insurer of the shipment.

Inspect deliveries promptly, note visible damage or shortages on receiving records where possible, retain packaging, and send photographs and details to the responsible project contact. Carrier claim deadlines may be short. We will provide reasonable assistance for shipments we coordinated, but cannot promise carrier reimbursement.

Installation and dismantle services, labor hours, overtime, supervision, equipment, and disposal must be scoped expressly. Site access restrictions, unready space, unexpected conditions, or organizer-mandated labor can affect cost and schedule. Changes must follow the agreed approval process.

Follow manufacturer instructions and any supplied load, use, and installation limits. Do not modify structural components or use an indoor display outdoors without written confirmation of suitability. We are not responsible for damage or injury to the extent caused by unauthorized modification, improper assembly by others, misuse, or failure to follow applicable safety instructions.

Late returns, missing parts, extraordinary cleaning, and repairs may be charged as provided in the rental agreement. Rental charges do not include a right to alter, sell, pledge, or retain the equipment.

Storage and asset-management services require an agreed scope covering inventory, duration, handling, access, charges, and insurance responsibilities. Unless expressly agreed, storage is not an undertaking to insure assets for replacement value. We will not treat customer property as abandoned or dispose of it without the notice and process required by the agreement and applicable law.

Custom printed, fabricated, or personalized products generally cannot be returned for a change of mind once approved production has begun. This does not remove remedies for defective goods, nonconforming work, or rights that cannot lawfully be excluded. Return authorization and shipping arrangements must be agreed before sending items back.

An event cancellation, date change, reduced attendance, or change in your business plans does not automatically cancel our engagement or reverse costs already incurred. Rescheduling is subject to capacity, material condition, supplier availability, and an agreed revised scope.

Give us a reasonable opportunity to inspect and correct nonconforming work before arranging a chargeable third-party repair, unless urgent safety needs or applicable law require otherwise. Depending on the issue and agreement, a remedy may include correction, repair, replacement, reperformance, or an appropriate refund. Mandatory remedies remain available.

Manufacturer or third-party warranties, where provided, are subject to their terms. They do not create an additional warranty by us. Normal wear, improper storage, unauthorized changes, misuse, and errors in approved customer materials are not defects in our work to the extent they caused the problem.

Unless an express written performance commitment says otherwise, we do not guarantee response rates, inbox placement, platform approval, lead volume or exclusivity, search rankings, revenue, return on advertising spend, or event attendance. Results depend on your offer, market, audience, budget, follow-up, platform decisions, and other factors outside our control.

Case studies, examples, projections, and calculator outputs do not promise similar results for your business. Reports rely on available platform and client data, which may be incomplete, delayed, estimated, or affected by attribution settings. We will use the agreed definitions and sources when measuring performance.

The campaign scope must allocate responsibility for audience sourcing, geographic restrictions, notices, consent where required, unsubscribe handling, reply management, and recordkeeping. Do not reintroduce suppressed contacts, request misleading sender identities, or direct unlawful scraping, targeting, or messaging. Purchased or publicly available contact details are not, by themselves, proof of consent.

Each party retains its own obligations under applicable privacy, advertising, and electronic-marketing laws and platform rules. Delegating a campaign does not transfer away responsibilities imposed by law. We may refuse or pause activity reasonably believed to be unlawful, infringing, misleading, or materially harmful to sending infrastructure while the issue is reviewed.

Third-party platforms may change prices, APIs, algorithms, permissions, policies, or features, or suspend an account. We do not control those decisions or guarantee uninterrupted service. Work needed because of a later platform change, client modification, or new requirement may require an additional scope.

Hosting, maintenance, security monitoring, backups, ongoing updates, accessibility audits, domain renewals, and post-launch support are included only when expressly agreed. Delivery of a website or campaign does not create an indefinite support obligation. Account ownership, access handoff, and third-party subscription costs should be identified in the project documents.

Each party must protect nonpublic information identified as confidential or reasonably understood to be confidential, use it for the engagement, and disclose it only to people who need it and are subject to appropriate obligations. Exceptions include information lawfully public, already known without restriction, independently developed, or lawfully received from another source.

A legally required disclosure is permitted, with advance notice where lawful and reasonably possible. A separately signed nondisclosure agreement controls if it conflicts with this section. Publication of confidential project materials requires permission or an express agreed right; submitting files does not grant unlimited publicity rights.

Ownership or licensed usage rights in commissioned deliverables are specified in the accepted agreement and, to the extent permitted by law, take effect after full payment of the related fees. Unless the agreement grants broader rights, you receive a nonexclusive right to use the final paid deliverables for the business purpose specified in the scope, subject to third-party licenses.

Our preexisting materials, methods, templates, reusable code, tools, know-how, and unused concepts remain ours. Where incorporated into a final deliverable, the agreed usage right permits use as part of that deliverable, not separate resale of our underlying tools. Editable source files, raw footage, working files, font licenses, stock assets, and third-party software are included or transferred only if expressly stated and legally transferable.

External websites, scheduling tools, software, and payment or advertising providers have their own terms. We are not responsible for their independent content or conduct merely because we link to or integrate them. This does not remove responsibility for our own selection, instructions, or services where the agreement or law imposes it.

• Read our Privacy Policy
• Read our Accessibility Statement

For an engagement that incorporates these conditions, our express obligations are those in the accepted scope and any applicable written warranty. To the fullest extent permitted by law, other implied warranties are excluded. Nothing here excludes an express promise we made in the agreement or a warranty, duty, or remedy that cannot lawfully be excluded.

For claims arising solely from use of the free website or planning tools, our aggregate liability is limited to US $100 to the extent permitted by law. For an engagement incorporating these conditions, our aggregate liability arising out of that engagement is limited to the fees paid or payable to us for the particular order or statement of work giving rise to the claim, unless the accepted agreement expressly provides another limit.

These exclusions and limits apply regardless of the legal theory of a claim, but do not limit liability for fraud, willful misconduct, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited. They do not override mandatory consumer protections or limit an agreed obligation to return unearned prepaid amounts.

We must give reasonably prompt notice of a claim and reasonable cooperation. The defense must use appropriately qualified counsel, and no settlement may admit fault on our behalf or impose an obligation on us without our written consent, not to be unreasonably withheld. We may participate through our own counsel at our own expense unless a conflict or the agreement requires otherwise.

On termination, completed work and authorized commitments remain payable, subject to any remedy for breach. Delivery of paid work, return of customer materials, account access, and transition assistance are governed by the agreement and applicable law. Additional handoff work beyond the agreed scope may require a separate fee. Confidentiality, accrued payment obligations, applicable intellectual property rights, and lawful liability provisions survive to the extent needed to give them effect.

Any chosen governing law, court, or agreed dispute-resolution procedure for a project must be stated in the accepted agreement. If none is agreed, applicable law and the competent forum are determined under the ordinary legal rules. This page does not impose mandatory arbitration or a class-action waiver.

If a provision is unenforceable, it will be limited or severed to the extent permitted by law, and the remaining provisions continue in effect. A failure to enforce a provision on one occasion is not a continuing waiver. The accepted agreement and incorporated documents govern their subject matter; changes to an active project require the agreed change process.

We may update these website terms prospectively by posting a revised version and updated date, with additional notice where required. Updating this page does not retroactively amend an existing accepted project agreement. Retain a copy of the version incorporated into your engagement.

Questions about these terms or an engagement may be sent to Exhibitant at info@exhibitant.com.